TESTIMONIALS

When my wife and I decided to install shutters throughout our home, we contacted various companies.  Some failed to turn up at the indicated time without even bothering to ring, others sent salesman that would recite a 'story' by heart and provide us with information which we knew was wrong and would only result in further profit for them.
 Eventually, we obtained six quotes and we were about to give the project (plantation shutters for more than 22 openings) to what we considered to be the best of a bad bunch, when I saw Mr Papas' advertising in the net.  I contacted Mr Papas via email on a number of occasions and he seemed well informed and most helpful in his observations about the type of shutters required for the conditions, correct installation and price.
 I would add that Mr Papas' observations were not necessarily those that would make him the biggest profit.  Furthermore, his first and final quotes (pre and post measuring) were almost identical and when he visited us he was prompt, efficient and knowledgeable. I should add that his quote was approximately six thousand dollars cheaper than the cheapest quote we had obtained (from a company that is regarded as the cheapest in the market) and that his quote was for a better product, finish and installation.
Expertise in, and attention to, installation is a very important aspect and Mr Papas did a great job installing the shutters.  In summary, I have nothing but praise for the manner in which Mr Papas conducted himself and this includes product knowledge, the quotation process, installation, standard of work, and delivery time.  I have recommended Mr Papas to many of my friends and acquaintances, as well as tradesmen who have been impressed by Mr Papas' work when visiting my home.
Dr Fernando Roldan

I ordered some shutters and roller blinds for my house from Ross and they were ‘better than aniticpated’! much better! They actually make the place.  My dealings with Ross were easy and he is trustworthy which was most important for me.
Richard Macphillamy

Dear Ross
 
I want to express my gratitude for the exceptional work in costing, delivering and installing our Woodlock Venetian Blinds.  
 
Your knowledge, advice and guidance in selecting the appropriate blinds for our apartment was much appreciated and I must add invaluable.
It has made our home look contemporary and complete.  You provided an outstanding service on a timely basis and we are extremely satisfied.
 
Based on your work, I have enthusiastically recommended you to friends who are also renovating and to anyone who is in need of shutter / blind services.
 
Thanks again for all your help and assistance.
 
Yours Sincerely,
Victor Guerreiro




I can highly recommend using Ross for shutters.  He was very professional and obliging with appointment times, the choosing of colours and the type of shutter. Ross was very honest about what would work and what wouldn't.  The shutters look fantastic and they were very well priced.  I kept on bringing Ross back for more shutters and I have recommended him to friends and family.
Pamela
Blakehurst 
 
We were informed of Ross' quality materials and work at an amazing prices while doing major renovation work on our house.
 
From the initial contact we had with Ross to the installation of our shutters and blinds we found Ross to be honest, reliable and accomodating.
 
Our house is now complete with the shutters and blinds adding a sleek modern look whist providing great sound and light reduction.
 
The quality of materials and workmanship were of the highest quality.
 
Peter, Kerrin, Olivia and Cooper - Chifley , NSW
 
 
Hi Ross, just want to let you know I am very happy with my shutters. These are so much better than the ones I got previously. You have the best price and best quality in town.
 
 Martina Lee
 
To Whom it May Concern,
Lifestyle Shutter & Blinds has been dealing with Ross Papas from Universal Designs for several years, and we have built a good working relationship. We have found him to be honest and reliable. He is a credit account customer, and pays his account regularly. He has been very easy to work with, and has helped us on several occasions when we have had product problems by fixing the problem himself, at no charge to us.
We know from inspecting several orders that he has installed that he has a very high level of skill, and seeks to improve on that consistently by attending our shutter installation training seminars, to keep at the forefront of the industry. Any customer queries have been attended to quickly and courteously, and we have had great feedback over the years regarding his service.
He has handled orders from small domestic type to large commercial work, and from all reports has handled all very well. If all of our customers were like him it certainly would make our lives easier!
 
 
Regards,
Barry Mutzelburg - Shutters Technical Support

I had the good fortune of ‘discovering’ Ross and his wonderful plantation shutters some time ago.  We had just completed a long and rather costly building renovation which had ‘blown out our budget’ considerably. 
 
With limited funds left to spend on window coverings, and my strong desire to have beautiful plantation shutters as part of the finished product, I began my long and frustrating journey to get same shutters at a cost which wouldn’t make us have to refinance our mortgage.  A girlfriend suggested Ross’ shutters, having seen his advertisement.
 
  Ross’ prompt, friendly reply to my initial request for a quote set the pace for a totally professional, punctual, reliable association with him.  Not only did Ross beat every other quote that I had obtained, he was informative and helpful, offering useful advice and suggestions as to which product to use and why.  I am so happy with my beautiful plantation shutters. 
 
I constantly receive compliments about them.  I am always happy to recommend Ross to anyone who wants a great product at a reasonable price.
 
Yours truly,
 
Sue Conway

It was a pleasure to deal with you in all regards. Your product range and pricing was fantastic, knowledge in the industry was superior and we experianced an overall friendly and pleasant transaction. Thanks for the quick, easy and fabulous final fitting of plantation shutters and blinds into our home - they look great!
Best regards,
Dillan and Jeenal  ,Chipping Norton